Privacy Policy
EasyGo Removals | Last updated: June 2026
1. Who We Are
EasyGo Removals is a removals and clearance company based in Angmering, West Sussex, United Kingdom. We operate the website at easygoremovals.co.uk.
Contact: easygoremovala@gmail.com | 07575 242524
2. What Information We Collect
When you use our website or contact us, we may collect the following:
- Name, email address, and phone number (submitted via our contact or callback forms)
- Pick-up and drop-off addresses for your move
- Service type selected (Home Removals, House Clearance, Delivery)
- Any additional details you provide in your message
- Basic technical data such as browser type, IP address, and pages visited (via analytics tools)
3. How We Use Your Information
We use the information you provide to:
- Respond to your quote or callback request
- Plan and carry out your removal, clearance, or delivery service
- Send you information relevant to your booking (confirmation, updates)
- Improve our website and service quality
We do not use your data for unsolicited marketing. By submitting our contact form, you agree to be contacted about your enquiry only.
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Legitimate interests – to respond to enquiries and provide our services
- Contractual necessity – to fulfil a booking you have made with us
- Consent – where you have explicitly agreed (e.g. submitting a form)
5. Who We Share Your Data With
We do not sell or rent your personal data. We may share it with:
- Third-party tools used to operate our website and manage enquiries (e.g. form processing, CRM, email)
- Subcontractors involved in carrying out your removal or clearance, where necessary
All third parties are required to handle your data in accordance with UK data protection law.
6. How Long We Keep Your Data
We retain personal data only as long as necessary:
- Enquiry data (no booking): up to 6 months
- Customer records (completed jobs): up to 6 years for accounting and legal purposes
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent at any time
To exercise any of these rights, contact us at easygoremovala@gmail.com.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk
8. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use the site. You can control cookie settings through your browser. We do not use cookies for targeted advertising.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.